How it works

From your first consultation to ongoing support, Vitren makes the process simple and reassuring. Here’s what to expect when you start.

Start now

Four steps from consult to care

From intake to ongoing support — what to expect at each step.

Step 1

Start your consult

Tell us about yourself. Complete a brief online form to share your health history, current medications, and goals. It only takes a few minutes. Care may continue as a message-based review or a live video visit — both are secure, HIPAA-compliant, and designed to fit your schedule.

Step 2

Get a personalized review

After you complete your intake, a licensed US physician reviews your details to create a safe plan that fits your goals. Live (synchronous): real-time video or phone with your provider. Message-based (asynchronous): your provider reviews your information and follows up with a care plan. Your provider chooses the format that fits your situation, and may ask questions or schedule a quick live visit before prescribing.

Step 3

Receive fast, discreet delivery

After your plan is approved, your prescription is prepared by a licensed US compounding pharmacy and shipped directly to your door. Necessary supplies are included, and packaging is discreet. You receive tracking so you know when to expect your package. If a physician determines treatment is not appropriate, you are notified and refunded.

Step 4

Ongoing support

Care does not end when your package arrives. Check-ins, dosing adjustments when appropriate, and questions through your care team keep you supported — through reminders, follow-up consults, or secure messages with your provider.

Start your consult

FAQ's

What happens after I start?

You complete a guided medical questionnaire and checkout. An independent US-licensed physician reviews your information and determines whether treatment is appropriate. If it is, your medication is prepared by a licensed compounding pharmacy and shipped to you.

What if I’m not approved?

Not all patients qualify. If a physician determines that treatment is not appropriate for you, you are notified and refunded.

Is this a live visit or message-based?

Both options may be available. Your provider chooses the format that fits your situation — a real-time video or phone visit, or a secure message-based review — and may follow up with questions before prescribing.

Who provides the medical care?

Medical services are provided by independent licensed physicians through the Hydreight / VS Digital Health telehealth platform. Vitren is a health brand and does not provide medical advice, diagnosis, or treatment.

Start your treatment today

Trusted providers, clear pricing, and ongoing support — from consult to delivery.

Start now
Vitren Vitren