Telehealth Consent
Last updated: August 13, 2026
Understanding telehealth
Telehealth allows you to receive healthcare services through electronic communication, including secure video calls, messages, and digital forms. This approach provides convenient access to licensed providers without the need for in-person visits.
Your rights as a patient
You have the right to know who your provider is, the nature of the consultation, and the treatment options available to you. You may ask questions at any time, request clarification, or choose to stop telehealth care and seek in-person treatment instead.
Possible risks of telehealth
While telehealth offers convenience, there are some risks. These may include technical issues, delays due to poor internet connection, or limitations in assessment compared to an in-person visit. Rarely, sensitive health information could be at risk despite strict security measures.
Confidentiality and security
Your personal health information will be protected in compliance with HIPAA standards. All communications are encrypted and providers follow the same privacy rules as they would in an in-person setting. Your records will be securely stored and only shared with your care team or as required by law.
Consent to treatment
By using Vitren’s services, you acknowledge that you have read this information, understand the benefits and risks of telehealth, and consent to receiving care through remote methods. You may withdraw your consent at any time by notifying us and discontinuing telehealth services.
Contact us
If you have questions about this Telehealth Consent or need further details about how telehealth works, please contact support@vitren.us.
