Terms
Last updated: August 13, 2026
Agreement to our terms
By accessing or using Vitren, you agree to follow the terms and conditions outlined here. These terms are designed to protect both you as a user and us as a service provider. If you do not agree, please discontinue use of our website and services.
Use of services
Our services are intended for adults who are eligible to receive telehealth care in their state. You agree to use Vitren only for lawful purposes and in compliance with all applicable regulations. Any attempt to misuse, disrupt, or interfere with our platform may result in suspension of access.
Medical responsibility
Vitren connects patients with licensed healthcare providers, but we do not replace the advice of your personal physician. Providers working through Vitren make independent medical decisions based on your consultation and health history. Always follow the professional guidance provided during your treatment plan.
Payments and billing
All payments must be made at the time of booking or purchasing treatments. Prices listed on our website include consultation, medication, and shipping unless stated otherwise. We reserve the right to update prices at any time, but confirmed orders will not be affected retroactively.
Intellectual property
All content on this website, including text, graphics, logos, and design elements, is the property of Vitren and may not be copied, reproduced, or used without written permission.
Limitation of liability
Vitren is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or website. We make no guarantee that our services will meet every user’s expectations, though we strive to provide accurate, reliable, and secure care.
Changes to these terms
We may update these Terms of Service from time to time. When changes are made, the updated terms will be posted on this page with a revised date. Continued use of Vitren after changes means you accept the updated terms.
Contact us
If you have any questions about these Terms of Service, please contact support@vitren.us.
